IMPACT is a flexible capacity building program that equips and empowers children, adults, families and communities to understand and intentionally apply the science of wellbeing, intentional practice, trauma, resilience and growth for themselves, and across supporting relationships.

IMPACT offers a unifying lens, language, set of skills and methodology, supported by practical tools and resources, to enable the science of wellbeing, trauma and intentional practice to be:




In other words, to be understood and sustainably applied to deliver whole-of-life outcomes personalised to individual and/or community need and context.

IMPACT stands for Intentional Model and Practice Approach for Clients to Thrive

Six Key Features

IMPACT founded upon a scientifically grounded framework in which various strategies, tools and resources are embedded. It is comprised of the following six features that can be applied individually, collectively, or implemented as a whole-of-community approach (school, care team, agency, program).

1. Training System and Accreditation Pathway

The IMPACT Program is underpinned by a training system and competency framework mapped to the following 4-stage accreditation pathway.

3a. IMPACT Coach (Practice Level)

3b. IMPACT Coach (Clinical Level)

Accreditation: Clinical Coaching and Supervision (Contact LBI For Further Information)

4. IMPACT Trainer

Accreditation: Supervision and Coaching Plan (Contact LBI For Further Information)

*Accreditation level can also be completed through clinical and non-clinical modules conducted online and/or side-by-side with an IMPACT Coach.

2. Centralised Embedding Tool

IMPACT is underpinned by a centralised embedding tool or the mnemonic of What-What-How®, as represented by three questions:

  • What’s Happening?
  • What’s Important (Intent)?
  • How can we act?

Across the IMPACT Program, this tool can be applied in very simple to highly complex ways. This includes as a:

  • Self-regulation and decision making tool
  • Wellbeing strategy
  • Method to ‘respond rather than react’
  • Model of intentional practice
  • Growth Action Planning Tool
  • Communication and coaching framework
  • Care team planning tool

There are numerous other applications.

3. IMPACT Application Modules

IMPACT is extended through a range of modules which take the foundational IMPACT content, including the What-What-How, to different applications and settings (including highly complex or clinical settings, as appropriate). These modules are delivered by accredited IMPACT Coaches, at the Practice or Clinical Level.

Additional modules are being continually developed alongside partner agencies and through collaborations.

Current modules include:

IMPACT-6 (Wellbeing, and Resilience Skill Modules)

IMPACT-6 are six core wellbeing and resilience skills (or competencies), packaged in practical modules, for children, young people and adults above 11 years of age. Click here

IMPACT Trauma-Informed Practice Modules

A suite of 20 trauma-informed online growth modules delivered by side-by-side by IMPACT Coaches with caregivers, teachers and practitioners supporting children and young people. Click here

Care IMPACT Specialist Modules (Care Context)

17 workshops delivered by an accredited IMPACT Trainer (and clinical psychologist) for caregivers, teachers and practitioners supporting children and young people within care and from vulnerable backgrounds. Click here

Education IMPACT Specialist Modules (Education Context)

8 workshops delivered by an accredited IMPACT Trainer (and psychologist) for teachers, educators, school leaders and wellbeing staff supporting students with complex needs and from vulnerable backgrounds. Click here

4. Online Resources (

The IMPACT Program is supported by an online learning management system and accreditation platform. All trainees who complete an IMPACT Module or Workshop are invited to complete an online reflective exercise and receive a certificate. This is registered on a personalised online learning record, which they can review and print at any time.

IMPACT Coaches have access to member only resources, tools, factsheets and videos at which support their community capacity building work.

LBI Foundation has a Science to Practice Group which are IMPACT Coaches and community experts which support us to develop tools, resources and factsheets that translate the science of wellbeing, resilience and growth into practical actions.

5. Community Capacity Building Method

The IMPACT Program is founded upon the “Learn It- Live It – Apply It – Coach It – Train It” methodology to build community (e.g., care team, agency, program, NGO, site) capacity.

IMPACT empowers all community members to be agents of growth and change in their own communities. That is, to learn knowledge and skills that build wellbeing and growth, then to internalise or live these skills for themselves, then apply this knowledge and skills in the way they support and grow others, and then finally to transition this knowledge and these skills within a coaching, training or capacity building role. For example:

  • Learn It – what is mindfulness?
  • Live It – internalise and make sense of mindfulness for self
  • Apply It – bring a mindful intent to the people they support
  • Coach It / Train It – coach mindfulness to others in an authentic, personalised and intentional manner

6. Integrated Coaching Framework

The IMPACT Program’s capacity building methodology is grounded upon a scientifically grounded coaching framework. Participants are trained and supported to conduct side-by-side intentional coaching conversations with the people they are supporting, whether they be children, young people or adults. Coaching as a process and set of skills is integrated and embedded throughout the IMPACT Program.

Specialist and Professional What-What-How Coaching

LBI Foundation offer a specialist and professional “What-What-How Coaching” service that takes the IMPACT content to advanced and/or clinical applications. Coaching sessions are professionally guided and solution-focused conversations, delivered by a psychologist, that bring together the science of wellbeing, resilience and trauma-informed practice with the wisdom and knowledge of individual and/or team being supported. This integration is brought together through a What-What-How growth action planning framework, as mapped to the IMPACT Program.

These sessions can be tailored to foster carers, teachers and educators, care teams, young people, families and adults in need. For further information, click here.


For a summary overview of the IMPACT Program, including its applications, we encourage you to review this video.

The IMPACT Program is designed to be tailored to the specific needs and context of local community, including school, care team, program, agency and regional area. It is currently being applied across the following settings and applications:

  • Child protection (foster, residential care, case management, transition from care)
  • Schools and alternative education sites (including whole-of-school)
  • Disability (intellectual and physical disability)
  • Family preservation and strengthening (family coaching and case management)
  • Foster care support and capacity building
  • Homelessness

LBI Foundation have developed, refined and tested whole-of-agency implementation methods for the following communities.


Children and young people in the care system

Resilient IMPACT

Students, schools, and alternative education

Community IMPACT

Communities delivering wellbeing or therapeutic outcomes

We are confident the IMPACT Program can deliver meaningful growth outcomes across all community service settings. We invite conversations with community service organisations in terms of how the IMPACT Program can strengthen the work you are doing.

Scientific Underpinnings

IMPACT has been developed over a period of 10 years under the leadership of Dr Ivan Raymond. It has been refined and strengthened through multiple working collaborations. The IMPACT Program is grounded upon the science of:

  • Positive Psychology – including the science of wellbeing, resilience, strength-based practice and self-determination theory.
  • Trauma-Informed Practice – including brain development (neuro-sequential), attachment and trauma, and post-traumatic growth.
  • Implementation Science – including the best-practice translation of science across complex systems, as supported through co-design and the empowerment of local wisdom and strengths.

Across the IMPACT Program, these three scientific disciplines are brought together through the methodology of intentional practice.

Next Step Exploration and Further Information

We encourage you to explore IMPACT for yourself. Here are some potential pathways:

  • Taste Testing – participate in one of LBI Foundation’s public workshops (or IMPACT Modules) – Click here for upcoming events.
  • Arrange a Meeting With LBI – we welcome a face-to-face or online meeting with yourself and your team to talk about potential ways we can collaborate with your community to achieve desired local outcomes. To arrange a meeting, please email